Service Level Agreements

From Dreamtsoft Wiki
Jump to: navigation, search

Work in progress documentation...

Create Basic SLA

To view/edit/add SLAs, navigate to: Admin Bundle -> SLA Definitions (under ITSM).

Documentation image “SlaDef_1_(new).png” is unavailable.
(Part 1) SLA Definition creation
Documentation image “SlaDef_2.png” is unavailable.
(Part 2) SLA Definition creation